Privacy Policy

At Rhythm & Melody Music Academy, we respect your privacy and are committed to safeguarding the personal information of our website visitors, students, parents, and customers.

This Privacy Policy outlines how we collect, utilize, disclose, and protect your information when you visit https://www.rhythmnmelody.com, enroll in our courses, make online payments, rent instruments, or interact with our admissions team.

1. Information We Collect

We collect information to provide educational music services, process enrolments, and facilitate payments:

1.1 Personal Contact Information

• Student's full name, age, and date of birth.
• Parent / legal guardian's name and relationship (for minor students).
• Phone number, WhatsApp number, and email address.
• Residential address or delivery address (for instrument rentals and invoice records).

1.2 Course & Musical Preferences

• Preferred instruments (Guitar, Piano, Keyboard, Drums, Vocals, Harmonium, DJ Production).
• Experience level (Beginner, Intermediate, Advanced) and preferred batch timing.
• Attendance records, syllabus progress notes, and examination milestones.

1.3 Billing & Payment Data

• Transaction references, invoice numbers, payment date, and amount paid.
• Mode of payment (UPI reference, Net Banking transaction ID, Card type).

2. How We Use Your Information

We use the collected information solely for legitimate academic and administrative purposes:

• Scheduling trial demo classes and enrolling students into appropriate batches.
• Communicating schedule adjustments, holiday notices, and class attendance updates.
• Processing course fee receipts, payment links, and security deposit refunds.
• Coordinating physical handover and return of rented musical instruments.
• Providing student progress reports and certificates upon course completion.
• Complying with statutory accounting and tax obligations under Indian law.

3. Data Protection & Sharing

We do not sell, rent, or trade your personal data with third-party marketing companies. Data is shared only with trusted third parties strictly necessary to deliver our services:

• Payment Gateways (Cashfree Payments): To verify and process course fees and rental transactions.
• Communication Providers (WhatsApp / SMS / Email APIs): To send automated receipts, reminder alerts, and class confirmations.
• Legal & Regulatory Authorities: Only when strictly required by applicable Indian law or court order.

4. Cookies & Website Analytics

Our website may use standard cookies and analytics tools (such as Google Analytics) to assess website performance, optimize loading speeds, and understand which musical courses are of interest to visitors. You can configure your web browser to decline cookies if you prefer.

5. Data Retention & Security Measures

We implement administrative, technical, and physical security safeguards to prevent unauthorized access, alteration, or disclosure of your data. Student educational and fee records are retained as required by accounting standards and educational governance regulations.

6. Your Rights

You have the right to:

• Review and request updates or corrections to your personal and contact details.
• Opt out of promotional newsletters or event announcements at any time.
• Request the deletion of your account once your course or rental engagement is fully settled.

7. Grievance Officer

In accordance with the Information Technology Act, 2000, and the Rules made thereunder, the contact details of the Grievance Officer for Rhythm & Melody Music Academy are provided below: